Privacy Policy

At Alnesr Alzahby International Shipping (https://www.alnesralzahby.com) we take your privacy seriously and work to protect your personal data whenever you use our services or visit our website. This policy explains what information we collect, how we use it and how we keep it safe.

1. Information we collect

Personal information such as your name, mobile number and email address when you fill in a quote, tracking or contact form.
Shipment details you choose to share, such as origin city, destination, cargo type, weight or volume.
Technical information such as IP address, device and browser type, and the pages you visit on our website.
Communication records when you contact us by WhatsApp, phone or email.

2. How we use your information

We use the information we collect only to:

Answer your enquiries and prepare quotes and shipping services.
Improve the user experience and develop our services.
Send important updates about your shipment (and other notices only with your consent).
Meet our legal and regulatory obligations.

3. Sharing your information

We do not sell, rent or share your personal data with third parties for marketing purposes. Some data may be shared only with:

Approved logistics partners and agents who carry out your shipment.
Official authorities, such as customs, where we are legally required to do so.

4. Protecting your data

Secure, encrypted connections (SSL) across the website.
Protection against intrusion and malware.
Limited staff access to customer data.

5. Cookies

Our website uses cookies to improve browsing, remember your language choice and measure performance. You can control or disable cookies in your browser settings.

6. Your rights

Request access to the data we hold about you.
Request correction or updating of your data.
Request deletion of your data (unless we are legally required to keep it).
Opt out of marketing communications at any time.

7. Third-party services

Our website may use Google services such as Google Analytics to understand website traffic and Google Ads to improve advertising campaigns. Google collects data under its own privacy policy.

8. Changes to this policy

We may update this policy from time to time to reflect changes in our services or in local and international law. Updates are published on this page.

9. Contact us

For any question or request about this policy:

Last updated: August 2025.