Receiving Your Shipment in Jordan: Checks After a Long Trip and a Customs Inspection | 0551247117
How to receive your shipment from Saudi Arabia in Amman, Zarqa and Irbid: preparing before arrival, boxes resealed after inspection at Al-Omari, the checklist before signing, and reporting damage.
Shipping from Saudi Arabia to Jordan is a long trip of over a thousand kilometers, with customs valuation at Al-Omari that is more detailed than in the Gulf, and the shipment may be opened for inspection. Then comes delivery in a hilly city like Amman, sometimes in two stages. All of this makes the moment of delivery more important than for nearby destinations. In this guide: how to prepare before arrival, a checklist before signing, what to focus on after a long trip and a customs inspection, and what to do if you find damage.
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- Before arrival
- What is specific to receiving in Jordan
- The checklist before signing
- What to inspect for each type
- What to do if you find damage
- Frequently asked questions
- Why did some boxes arrive with different tape?
- Can someone else receive the shipment for me?
- What if I find damage days later?
- When can I switch on the fridge?
- Can delivery be postponed?
- Will my Saudi appliances work in Jordan?
Before arrival
- A map location and a photo of the street: especially in Amman’s hillside districts — see delivery on Amman’s hills.
- A working Jordanian number: to coordinate with the driver.
- A copy of the packing list: to count and match the parcels.
- Room names on the doors: as used on the boxes.
- Authorise someone to receive for you: with proof of identity if you won’t be there.
What is specific to receiving in Jordan
The checklist before signing
What to inspect for each type
| Type | What to check | Note |
|---|---|---|
| Wooden furniture | Edges, surfaces and assembly points | After the long trip and lifting. |
| Electrical appliances | Casing, screen and cables | Jordan runs at 230 V and 50 Hz. |
| Fridge | Casing, then cooling | Leave it upright for several hours before switching on. |
| Glass and mirrors | Immediate check | Right before signing. |
| Resealed boxes | Complete contents and quality of repacking | With the driver present. |
What to do if you find damage
For the full trip see final return to Jordan and the Haditha and Al-Omari crossing, and for the destination page shipping to Jordan.
Frequently asked questions
Why did some boxes arrive with different tape?
Usually because the shipment was inspected at Al-Omari and resealed. Open them with the driver present.
Can someone else receive the shipment for me?
Yes, with your authorisation and proof of identity matching the shipment details.
What if I find damage days later?
Report it immediately with photos; a remark on the receipt is stronger, but prompt reporting keeps a claim possible.
When can I switch on the fridge?
After it has stood upright for several hours so the refrigerant settles.
Can delivery be postponed?
Yes, with advance arrangement; storage fees may apply if it is long.
Will my Saudi appliances work in Jordan?
Most will, allowing for the frequency difference with some motor-driven appliances.
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